Blackboard Announcements

Blackboard Will Shut Down For Maintenance

Monday, Apr 19, 2021

Blackboard is going to have planned downtime on Saturday, April 17, 2021 from 12 AM to 8 AM. The company will be performing maintenance on our SaaS related to security encryption and data protection updates.

UPDATE: The maintenace has been completed. There have been reports of some Chrome users not able to login after the maintenance. Please clear your cache and cookies and try again.

Make sure to follow the steps at that link and check both boxes for cookies and cache before clicking "Clear Data."

Blackboard Temporary Outage April 16th

Monday, Apr 19, 2021

There was a loss of service last night (4/16) from our Internet Service Provider. Fiber services were down from 2:00am - 4:00am, and router restarts happened from 4:00am - 6:00am." Service resumed after 6am and Blackboard was back online.

COM wants your feedback!

Tuesday, Apr 13, 2021

Please check your COM email to see if you are eligible to participate in a nationwide survey about your college experience. Deadline to have your voice heard is May 7, 2021! Your opinions are important for shaping the future of COM!

You must be 18 or older and not enrolled in only dual credit classes to be eligible. Please contact Lauren Harper, Research Specialist, at if you have any questions or concerns.

Solution: Teams Meeting is Scheduled for the Wrong Time

Thursday, Feb 04, 2021

Students, if you had a meeting scheduled for your class in Microsoft Teams, but the meeting time is incorrect, please check your time zone settings in Office 365. Having an incorrect time zone can cause you to miss your meeting!

Coronavirus (COVID-19) and the COM Library

Monday, Apr 13, 2020

COM Library is here to support you. We will be open with limited staff and face 2 face services, but all our great online resources including help from our staff is still available! Find out more on the Alternate Operating Schedule & the Library page.

- Kathryn Park, MLS, Library Director 

Do Not Use Internet Explorer or Edge Web Browser

Monday, Apr 13, 2020

Many students are having issues when using Internet Explorer or Edge web browsers to do assignments in Blackboard. Please note these are not supported browsers. The most compatible browsers with Blackboard are Google Chrome and Mozilla Firefox.

Respondus Lockdown Browser

Monday, Apr 13, 2020

Students: Your instructor may require you to use Respondus LockDown Browser for exams or quizzes. You will need to install this browser and use it instead of Chrome or Firefox to login to Blackboard and take your test. Click the link at the top of this page to access the download page. If you are trying to access an exam and it says you need a password, that means you are not using the LockDown Browser!

Intro To LockDown Browser

Windows installation video

Mac installation video

LockDown Browser device compatibility.

When Will I Get Access To My Classes?

Monday, Apr 13, 2020

Courses are not available until the official start date of the class.

You cannot log into Blackboard until you register for a class. Have you registered for the Online Learner Workshop within the past few hours? Check the Access Schedule to find out when you will get access based on when you registered. 

Blackboard Mobile App

Monday, Apr 13, 2020

The Blackboard app is available for students in the Apple and Android app stores. Download the app to access Blackboard, get grades, and participate in discussions on the go.

(Note: We recommend you take exams and quizzes using a wired ethernet connection)

Respondus LockDown Browser does not work on mobile devices.

Blackboard Instructor is available for instructors on Android and iOS.

Known Issues

Blank Documents Submitted For Assignments

Description: When using Microsoft Edge on Windows 10 operating system, a document that is submitted to an assignment is blank. This occurrs when the file is open in a program on the computer at the time of submission. This causes Edge browser to submit a size 0KB blank document.

Solution 1: Make sure the document is closed in Microsoft Word or other applications before submitting the file with Edge browser.

Solution 2: Use a different web browser that does not suffer from this bug, such as Chrome or Firefox.

Course Menu is Hidden

Can't navigate a course? Show the course menu!

New Features

Course Copy

Instructors can now perform a course copy.

Respondus Lockdown Browser and Monitor

Training videos for Respondus Lockdown Browser and Monitor are located in Blackboard. To view them, go into your Blackboard course and find Respondus Lockdown Browser under Course Tools.

Single Sign-On

Blackboard and COM email share the same login page. Once logged in, users can access Blackboard and COM email simultaneously from the same session. If you have bookmarked our Blackboard login page, please remove it and bookmark this announcements page instead.