Blackboard Announcements

Blackboard Login Issues

Wednesday, Dec 01, 2021

COM's ITS department is having intermittent issues with their user authentication servers. This is causing log in access interruptions with Office 365 and Blackboard. They are aware of the issue and working on a solution. We apologize for any inconvenience. 

Kind Regards,
Ed Tech Team

Recent Blackboard Outages

Tuesday Nov 30 from 7:15 to 8:15 pm

Thursday Nov 25 from 4:40am to Friday evening

Monday Nov 22 from 10:21pm to 4:17am

Wednesday Nov 3rd from 4pm to 4:15pm

Tuesday evening Nov 2nd from 6pm to 7pm and 11pm to Wed morning

Monday night Nov 1st from midnight to Monday morning

Saturday night Oct 30th from 11pm to Sunday morning

Thursday evening Oct 28th from 6pm to Friday morning

Safe Colleges Training

Tuesday, Sep 28, 2021

Safe Colleges training modules have been assigned to all students that are
new to COM this Fall. Check your COM e-mail for the link to complete these
mandatory training modules. If you need help logging in, contact Kari Starz
at kdrake@com.edu.

Vaccination Incentive Program

Tuesday, Aug 31, 2021

Online Learner Workshop Self Enroll

Monday, Aug 23, 2021

Do Not Use Internet Explorer or Edge Web Browser

Friday, Aug 13, 2021

Many students are having issues when using Internet Explorer or Edge web browsers to do assignments in Blackboard. Please note these are not supported browsers. The most compatible browsers with Blackboard are Google Chrome and Mozilla Firefox.

When Will I Get Access To My Classes?

Friday, Aug 13, 2021

Courses are not available in Blackboard until one day before the official start date of the class.

You cannot log into Blackboard until you register for a class. Registered within the past few hours? You won't get access immediately. Check the Access Schedule to find out when you will get access based on when you registered. 

Respondus Lockdown Browser

Tuesday, Aug 03, 2021

Students: Your instructor may require you to use Respondus LockDown Browser for exams or quizzes. You will need to install this browser and use it instead of Chrome or Firefox to login to Blackboard and take your test. Click the link at the top of this page to access the download page. If you are trying to access an exam and it says you need a password, that means you are not using the LockDown Browser!

Intro To LockDown Browser

Windows installation video

Mac installation video

LockDown Browser device compatibility.

Blackboard Mobile App

Monday, Apr 13, 2020

The Blackboard app is available for students in the Apple and Android app stores. Download the app to access Blackboard, get grades, and participate in discussions on the go.

(Note: We recommend you take exams and quizzes using a wired ethernet connection)

Respondus LockDown Browser does not work on mobile devices.

Blackboard Instructor is available for instructors on Android and iOS.

Known Issues

Blank Documents Submitted For Assignments

Description: When using Microsoft Edge on Windows 10 operating system, a document that is submitted to an assignment is blank. This occurrs when the file is open in a program on the computer at the time of submission. This causes Edge browser to submit a size 0KB blank document.

Solution 1: Make sure the document is closed in Microsoft Word or other applications before submitting the file with Edge browser.

Solution 2: Use a different web browser that does not suffer from this bug, such as Chrome or Firefox.

Course Menu is Hidden

Can't navigate a course? Show the course menu!

New Features

Course Copy

Instructors can now perform a course copy.

Respondus Lockdown Browser and Monitor

Training videos for Respondus Lockdown Browser and Monitor are located in Blackboard. To view them, go into your Blackboard course and find Respondus Lockdown Browser under Course Tools.

Single Sign-On

Blackboard and COM email share the same login page. Once logged in, users can access Blackboard and COM email simultaneously from the same session. If you have bookmarked our Blackboard login page, please remove it and bookmark this announcements page instead.